Operations Engineer

Job Purpose

Manages the operations and maintenance of telecommunication sites in the region to ensure high network availability asset in performance targets and managed services SLA. The incumbent monitors and controls the activities of the managed services partners and takes corrective action as necessary.

Key Responsibilities

Problem and Incident Management

• Ensures 2nd level remote maintenance and restoration for power systems is provided.
• Ensures technical and engineering expertise is provided to Operations teams along with guidance to identify, analyses and resolve complex power problems.

Health Checks and Backups

• Coordinate the housekeeping of ALL rectifiers, generators and battery rooms and perform check-ups on power loads of the respective areas of responsibility.
• Ensure the sites are always clean.

Network Support

• Provide expert-level support to all transmission and power system preventive maintenance activities.
• Conducts Acceptance and provides Support for projects activities in the Region.

Change Maintenance Support

• Monitor’s utilization of power resources and supervise change activities affecting power system capacity.

Analysis

• Perform detailed analysis into negative trends and establish the underlying root cause.

Cost Management/Budget

Carry out a thorough OPEX analysis and provide recommendations into areas of possible reduction.

Reporting

• Prepare daily and weekly activity reports.

Knowledge, Skills, Qualifications and Experience

• Degree in Telecommunications/Degree in Electrical & Electronic Engineering or equivalent
• Member of EIZ with a valid Practicing Certificate
• Valid ERB License
• Minimum of 3years relevant technical experience in the telecommunication industry and expertise in DG and Cooling systems maintenance and troubleshooting. DC power, UPS’, Rectifiers and Solar Solutions fault handling
• Should have a proven track record of solving very complex power problems independently. The record should be in the form of a recommendation from a senior officer.
• Contractor or supplier management

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