ICT Officer – Domestic Taxes Support (x5)

In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous chal-lenges and opportunities in the fast-changing business environment on the other, we are seek-ing highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

ICT OFFICER-DOMESTIC TAXES SYSTEMS SUPPORT, SALARY GRADE ZRA06 (5 POSITIONS), BUSINESS FACILITATION, ICT FUNCTION

A. PURPOSE

Reporting directly to the Senior ICT Officer- Domestic Taxes Systems Support, the job holder
will be responsible for supporting, managing, planning, designingand development of computer
systems for Domestic Taxes Systems in order to meet the business needs of the Authority.

B. MAIN DUTIES/ACCOUNTABILITIES

1. Conducting system support for direct, indirect and excise divisions at ZRA that will optimize and sustain revenue collection and administration;
2. Resolving all incidents relating to systems under the Unit;
3. Ensuring that all applications are running as expected;
4. Performing information flow analysis for the purpose of enhancing the e-business infrastructure;
5. Ensuring that a requirements document is produced for all systems requested by the end user. This document must state the justification for such a system;
6. Monitoring and reviewing performance of systems regularly;
7. Managing the implementing interfaces between applications;
8. Ensuring timely provision of enhancements to systems;
9. Ensuring that all system amendments are documented and tested by end users before they are deployed on the live environment;
10. Implementing and maintaining automated update of applications and systems at the
BCP site, making sure that they are synchronized with the production application/systems at every moment; and
11. Conducting system development and implementation of systems that will optimize and
sustain revenue collection and administration.

C. MINIMUM REQUIREMENTS

1. Grade twelve (12) School Certificate or General Certificate of Education (GCE)
equivalent with five (5) Credits or better including mathematics and English;
2. Bachelor’s Degree in Computer Science, Computer engineering, Information
Systems technology, electronics and telecommunications engineering/technology;
3. Minimum of two years relevant post-qualifying work experience in the Information Technology profession; and
4. Must be a valid member of ICTAZ or any other relevant professional body.

D. OTHER SKILLS AND ATTRIBUTES

1. High level of integrity
2. Good personal organization
3. Analytical Skills
4. Computer literacy
5. Oral and written Communication skills
6. Problem solving skills.