IT Administrator

JOB OPPORTUNITY AT LIGHTCON ZAMBIA

Job Title: IT ADMINISTRATOR

Job Summary

The IT Administrator will oversee the organization’s information technology infrastructure, focusing on the efficient and effective management of our core systems including Sage Pastel accounting system and Pipedrive CRM, hardware, software, and overall IT operations. This role is responsible for ensuring the stability, reliability, and scalability of the company’s IT systems to support business objectives. The ideal candidate should possess strong expertise in Pastel accounting systems, be adept in hardware and software maintenance, and demonstrate strategic thinking to align IT capabilities with the organization’s goals.

RESPONSIBILITIES

• Oversee the implementation, configuration, and maintenance of the Pastel accounting system to ensure seamless operations.
• Provide troubleshooting and support for Pastel users, ensuring minimal downtime and resolving system-related issues promptly.
• Conduct regular system updates and upgrades to maintain compatibility and optimize performance.
• Ensure proper integration of the Pastel system with other business tools and platforms.
• Manage system backups and data integrity to prevent data loss and enhance recovery processes.
• Manage and maintain all hardware, including servers, desktops, laptops, printers, and other peripherals.
• Ensure the reliability and security of software applications, including antivirus and firewalls, monitor and optimize network performance to prevent downtime and connectivity issues, oversee the procurement, installation, and configuration of IT equipment.
• Provide first and second-line support for hardware, software, and network-related issues across the organization.
• Establish and maintain IT helpdesk services for end-user support.
• Maintain an inventory of IT assets and manage their lifecycle.

Required Qualifications and Skills

Educational Qualifications

• Diploma in information technology, Computer Science, or a related field. A Degree will be an added advantage.
• Professional certifications in IT systems, networking, or Pastel accounting systems are an advantage.

Experience

• 2 to 3 years of proven experience in IT management, with a focus on Pastel accounting systems.
• Knowledge of data security and regulatory compliance requirements.
• Proficiency in managing enterprise IT tools and platforms.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Candidates who meet the above requirements should send their CV’s, cover letters and other supporting documents as ONE Document to [email protected] . The closing date for Applications is 10th January 2025 (Friday). If you do not receive any feedback after 7 days from the closing date, consider your application to be unsuccessful.