Zambia National Commercial Bank PLC
JOB PURPOSE
To plan, organize and supervise the day to day operations of the Facilities functions such as Transport and general Facilities sections so that the Bank operates efficiently and effectively to satisfy customer needs.
JOB RESPONSIBILITIES
- To manage the Bank’s assets in an efficient and cost-effective manner and administration
- To maintain links with all units in the Bank in order to effectively manage various Bank assets and carry out administrative tasks
- To manage and lead changes and maintenance to working tools to ensure minimum disruption to core activities (Note counters, Routers and Safes)
- To plan for and lead furniture requirements for new buildings, premises projects in line with key project parameters: Cost, Timelines and Quality and facilities to ensure minimum disruption to core activities
- To prepare /provide input into all facilities management and maintenance processes and procedures and policies and ensure implementation
- To create a suitable and safe environment for the purpose and needs of the organization
- To ensure that all bank buildings and premises meet health and safety requirements and that all new development projects comply with all relevant legislation
- To prepare/provide input for and monitor budgets for various facilities maintenance and development costs
- To develop cost reduction strategies for all facilities maintenance and rental payments
- To oversee all property lease contract management and ensure that renewals and all relevant payments are done on time
- To ensure the use of best business practices to manage and reduce operation costs
- To create and monitor budgets for various facility needs and expenses
- To calculate and compare costs for required goods or services to achieve maximum value for money and best option for the organization
- To manage the maintenance of the working tools, safes and Chubb doors by performing repairs or contracting maintenance services as needed
- To ensure that the Bank properties and assets are secured.
- To ensure that the archive section is functioning perfectly to support the efficient operation of the Bank
- To ensure that Transport section is functioning perfectly to support the efficient operation of the Bank
- To prepare documents to put out tenders for contractors
- To manage, supervise and coordinate the work of contractors
- To check that agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies
- To respond appropriately to emergencies or urgent issues as they arise and provide effective solutions
- To manage and monitor performance of employees to ensure achievement of agreed service levels and to lead on improvement;
- To motivate, coach and train staff in the department are adequately equipped to carry out duties and meet set targets and objectives
Any other responsibilities or tasks as maybe assigned by management
Requirements
QUALIFICATIONS/EXPERIENCE
Education:
- University Degree in Facilities or Relevant Degree
- An MBA is an added advantageProfessional:
Minimum Experience:
- Must have at least minimum 5 years’ practical experience in facilities/facilities management at middle level
- Ability to micromanage a direct team of senior officers from various Facilities units, as well as the entire Facilities team.
- Planning and optimizing for the accomplishment of tasks
- Able to meet deadlines and thrive to meet objectives and drive for results
Certifications:
Certificate in any trade in the building and property maintenance environment
COMPETENCIES
- Financial management skills
- Decision making
- Flexible/adaptable to change.
- Problem solving skills
- Ethical/high personal standards
- Self Management skills.
- Team work
- Drive for results
- Risk Management
- Attention to detail
- Communication Skills and appreciation of IT
- Interpersonal skills
- Leadership and People management
- Planning and organising skills
- Good interpersonal skills
- Customer care orientation