ICT Sales and Marketing Consultant – Intern

The position falls into four main areas

• pre-sales – giving detailed information about technical specifications and how they could meet a customer’s needs
• sales – negotiating a commercial agreement to the benefit of both the customer and supplier
• Assist in Configurations and Installations of ICT Projects
• post-sales (or after-sales) – providing the support of hardware and software.

Roles and Responsibilities

As an ICT Sales and Marketing Consultant, you will need to:

• Speak to customers, either face-to-face or over the phone
• Gain an understanding of customers’ diverse and specific business needs and apply product knowledge to meet them
• Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes, and then documenting them
• Carry out cold-calling to create interest in products and services, generate new business leads and arrange meetings
• Identify and develop new business through networking and follow-up courtesy calls
• Prepare and deliver presentations and demonstrations of software to customers
• Market and promote a portfolio of products by writing and designing sales literature and attending industry events
• Develop effective sales plans using sales methodology
• Provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
• Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing, or other specialist areas
• Meet sales targets set by managers and contribute to team targets
• Network with existing customers to maintain links and promote additional products and upgrades
• Handle software problems and faults, referring to specialist technical colleagues where appropriate
• Respond to tender documents, proposals, reports, and supporting literature
• Manage workload to organize and prioritize daily and weekly goals
• Contribute to team or progress meetings to update and inform colleagues.
• Assist in the Implementation of ICT Projects
• Preparing sales reports, and maintaining and submitting records of business expenses incurred

Skills

• A good level of technical understanding, with enthusiasm for new technology and its commercial uses – though having technical skills before you start isn’t essential
• Self-motivation and a competitive, results-driven attitude
• Passion, dedication, and focus
• Stamina, resilience, and the ability to work well under pressure
• Confident presentation skills and a professional telephone manner
• Time-management skills and the ability to prioritize your workload
• Ability to pay attention to detail
• Articulate, persuasive, and influential verbal communication skills
• A strong team spirits
• Business awareness